European Lottery Guild

People around the world have been enjoying European Lottery Guild's service since 1990

We provide a safe and secure way to play to European lotteries, and we back your entries and your winnings our water-tight service guarantee.

In the last few years, we’ve become aware of other companies acting dishonestly and even fraudulently. You always need to be vigilant, which is why we’ve come up with these top ten tips to evade the scam artists:

1. If you didn’t enter the lottery, either personally or as part of a syndicate, you won’t have won a prize.
2. We will never email you unless you have authorised this in your personal account settings, so you’ll know if a message is genuine. Also check that the sender’s email address includes the europeanlotteryguild.com domain name.
3. No reputable lottery company will ever ask for money before you claim your prize, other than the original and clearly stated purchase price, so don’t send any.
4. Never give out your credit card or bank details unless you’re completely certain that the organisation is legitimate. Our payment system is protected by the latest security systems for your peace of mind.
5. Never send original identity documents or copies in the post. Your European Lottery Guild membership is proof of your identity and we enter the lottery on your behalf, so these aren’t needed and we’ll never ask for them.
6. Beware of companies with non-existant contact details. You can get in touch with European Lottery Guild by email, telephone or Live Support and, even if you’re not a customer, we’ll be happy to offer advice on lottery scams.
7. Despite our best efforts, our well-known brand means that some fraudsters do try to use the European Lottery Guild name and logo. If you’re in any doubt about the validity of a telephone call, letter or email you’ve received, please contact us.
8. If anyone asks you to keep your lottery win a secret, you’re being scammed. Why else would they want you to keep quiet about some of the best news you’re ever likely to get?
9. The cost of the service provided to you by European Lottery Guild is included in the price of your entry. This covers ticket purchase, all administration and the processing of any winnings. We will never take a penny of your winnings or ask you to pay more. If anyone else does, it’s probably a scam.
10. If in doubt, ask! The simplest rule of all, but the simplest are often the most effective.
    

By following these simple tips and remaining aware of the threats, you can avoid being scammed by disreputable companies or individuals.

When you play with ELG, you know we’re a service you can trust.